This new information-packed educational webinar series offers a broad view of issues from leading independent analysts at Forrester Research. Plus, it’s filled with practical advice for leveraging this insight.
Register today for these informative webinars:
-
Business Service Management:
A New Approach for Quick Wins
Success factors you can apply today
Virtualization: Overcoming the
Performance Hurdles
Hidden risks and costs you can avoid
-
Performance Management:
the Next Wave
Self-learning automation changes the game
Business Service Management:
A New Approach for Quick Wins
Presenter: Evelyn Hubbert, Forrester Research
On-demand Replay Now Available
Business Service Management provides a framework for managing your IT infrastructure from a service perspective. Despite its potential benefits and best practices such as ITIL, BSM initiatives can be daunting. Large-scale, enterprise-wide initiatives lose momentum without interim successes. This session presents practical advice you can use to achieve quick wins right now.
Here's what you'll learn:
- Why “boil the ocean” BSM implementations
are hitting a wall
- How implementing a performance management approach to BSM can yield success and ROI in months, not years
- Critical BSM success factors in picking your battles, managing scope and enlisting key stakeholders
- Quick win success stories from three Fortune 500 companies
Virtualization: Overcoming
the Performance Hurdles
Presenter: Jean-Pierre Garbani, Forrester Research
On-demand Replay Now Available
Amid all the excitement to deploy server virtualization, it’s easy to overlook the hidden pitfalls of managing performance in such a dynamic constantly changing environment. Without the “knowledge and control” to confidently manage performance, virtualizing your server environment can be a risky proposition. This session highlights ways you can reduce these risks and build healthy virtual environments that are easy to manage.
Here's what you'll learn:
- The state of virtualization deployments today
- How hidden risks in performance management impede virtualization deployment and ROI
- How to overcome performance hurdles and manage critical applications with confidence
Performance Management: The Next Wave
Presenter: Jean-Pierre Garbani, Forrester Research
On-demand Replay Now Available
A new generation of performance management technologies is emerging to tackle the rapidly increasing complexity in IT systems and service management. This session previews the technology trends and paradigms you can expect through 2013 and introduces innovative new technologies you can adopt today.
Here's what you'll learn:
- Why performance management is significantly more difficult today than just a few years ago
- How advanced analytics, correlation, and self-learning technologies are transforming IT operations
- How to reduce firefighting and make existing tools smarter with predictive technologies
Featured Experts
Jean-Pierre Garbani
Vice President and Principal Analyst
Drawing on nearly 40 years of experience as a technology designer, marketer and client, JP is an expert on on IT management, BSM, ITIL, data center management, and other IT strategies. (read full bio)
Evelyn Hubbert
Senior Analyst
An expert on ITIL, CMDB and BSM, Evelyn has more than 20 years of experience helping enterprise organizations with IT service management process development and implementation. (read full bio)
Events in the Series
Business Service Management:
A New Approach for Quick Wins
Virtualization: Overcoming the
Performance Hurdles
Performance Management:
the Next Wave
IMPORTANT: We know that your time is valuable and that you may be wondering whether it's really worth viewing these free Webinars. The simple answer is "YES!" Each concise 30-minute webinar was created for a single purpose: to help you meet the tough IT performance management challenges you face.