Prevent Data Service Outages - Avoid Failed Transactions

In online retail and travel your website does more than promote your business. It is your business. To customers, it’s the most visible part in a complex and distributed e-commerce community linking business partners, affiliates, back-end systems, and physical, virtual and cloud-based infrastructure. Poor performance at any point in this system can mean abandoned transactions, lost revenue or a tarnished brand.

So why can you rarely answer these two questions:

• How are your services and their supporting systems performing right now?
• Are issues developing that could disrupt performance before the day is out?

Don’t look to your existing monitoring tools and dashboards. They can’t give you the answers.

But Netuitive can.

That’s why Netuitive’s predictive analytics is already used by some of the biggest names in retail and travel, helping to prevent degradations and outages in revenue-generating services and their vital infrastructure:

• Online catalogs
  
• Reservations and bookings
• Shopping carts
• Promotions
• Authentication
• Payment processing
• CRM
• Order processing and fulfillment

How it Works

Unlike conventional monitoring solutions that generate more data than you could ever use or understand, Netuitive predictive analytics software analyzes and correlates the current customer experience, your underlying IT infrastructure and your most meaningful business metrics — such as average response time, transaction success rate or abandoned carts — to give you an Application Health Score showing you in real-time the composite health your revenue-generating applications and services.

By delivering new insight into the past, current and future performance of your revenue-generating services, Netuitive helps you avoid outages and degradations, increase customer satisfaction and complete more sales.