Showing Archives For March 2011

Gartner Still Thinks There's Hope for BSM - Done the Right Way.

By Graham Gillen As I mentioned in a previous post, I attended the Gartner Infrastructure & Operations Management Summit in Orlando this year, where the theme was centered on the the need - more than ever - for IT to be business aligned and delivery business value. read "Gartner Still Thinks There's Hope for BSM - Done the Right Way."

Gartner Gives Another Wake Up Call to Align IT with the Business ...but is IT Operations Listening?

By Graham Gillen I attended the Gartner Infrastructure & Operations Management Summit in Orlando this week, where the theme was "Delivering More Business Value For Less in An Age of Increasing Complexity." read "Gartner Gives Another Wake Up Call to Align IT with the Business ...but is IT Operations Listening?"

The Evolution of Professional Services and Key Lessons Learned

read "The Evolution of Professional Services and Key Lessons Learned"

Netuitive Tagline Reflects Customer Promise

Customers Confirm Importance of Analytics to Correlate Application Performance to Business Outcomes

Netuitive recently changed our tagline. Why did we do it? read "Netuitive Tagline Reflects Customer Promise"

Collaboration – at the heart of VIP and successful operational adoption

By Jason Simpson In a recent blog on operational adoption published in SOAWorld Magazine, Netuitive Founder Bob Farzami pointed to a white paper examining the challenges standing in the way of proactive management and outlined a methodology for best practices to ensure rapid time-to-value and implementation success. read "Collaboration – at the heart of VIP and successful operational adoption"

Interview with Gartner - Analytics vs. APM

In APMdigest's exclusive interview, Will Cappelli, Gartner Research VP in Enterprise Management, talks about his latest report: Will IT Operations Analytics Platforms Replace APM Suites? read "Interview with Gartner - Analytics vs. APM"

Analyzing the Business Impact of IT : The Next Big Thing for CIOs?

Analytics - specifically analytics about how IT impacts the business - seem to be "the next big thing" for CIOs according to Gartner and a recent ZDNet article. The idea is closer to reality than you might think. read "Analyzing the Business Impact of IT : The Next Big Thing for CIOs?"

Does IT Operations Analytics Threaten APM?

Gartner discusses the emerging importance of analytics.

Gartner recently published an important report titled "Will IT Operations Analytics Platforms Replace APM Suites?" The research brief by Gartner Research VP Will Cappelli is based on Gartner client Inquiries about enterprise performance and availability strategies and these enterprises report a near-universal commitment to the idea that monitoring, performance and availability should be application-centric. read "Does IT Operations Analytics Threaten APM?"

Losing Sleep Over Monitoring Complex Distributed Java Apps?

Analytics, Metrics and Modeling to the Rescue!

By Richard Park When IT people think about application performance monitoring, they're usually thinking about which metrics they should monitor. Some examples of resource metrics may include CPU utilization, disk queue length, and thread pool size. Examples of performance metrics may be application response time, responses per interval of time, and concurrent invocations of an application. read "Losing Sleep Over Monitoring Complex Distributed Java Apps?"

Black Friday and the Customer Chaos, er, “Experience”!

By Graham Gillen Over the last decade, Black Friday and other holiday periods have turned into major retail events rely heavily on the customer buying experience. In addition to making bad headlines, any glitches, delays or downtime go straight to the bottom line and impact future customer buying patterns as well... read "Black Friday and the Customer Chaos, er, “Experience”!"