Showing Archives For March 2011
Losing Sleep Over Monitoring Complex Distributed Java Apps?
Analytics, Metrics and Modeling to the Rescue!
By Richard Park When IT people think about application performance monitoring, they're usually thinking about which metrics they should monitor. Some examples of resource metrics may include CPU utilization, disk queue length, and thread pool size. Examples of performance metrics may be application response time, responses per interval of time, and concurrent invocations of an application. read "Losing Sleep Over Monitoring Complex Distributed Java Apps?"
Black Friday and the Customer Chaos, er, “Experience”!
By Graham Gillen Over the last decade, Black Friday and other holiday periods have turned into major retail events rely heavily on the customer buying experience. In addition to making bad headlines, any glitches, delays or downtime go straight to the bottom line and impact future customer buying patterns as well... read "Black Friday and the Customer Chaos, er, “Experience”!"
The Trend Towards Open IT Analytics Platforms
By Graham Gillen It’s no secret that one of the biggest challenges for APM is to deliver greater value faster by demonstrating how application performance impacts the business. In fact, Gartner defines the highest level of maturity in IT operations involving the ability to effectively correlate business metrics to IT metrics across silos. read "The Trend Towards Open IT Analytics Platforms"
How to Achieve Best-in-Class Performance Monitoring for Distributed Java Applications
By Graham Gillen Critical Java business applications have been deployed for some time. However, enterprise IT support staff members still face difficulties in ensuring application health and performance. read "How to Achieve Best-in-Class Performance Monitoring for Distributed Java Applications"
Behind the Scenes for the iPhone 5 Launch at a Large Wireless Carrier
By Jay Patel It’s quite exciting when, as a Solutions Architect for an IT analytics vendor, you get invited to be in a Network Operating Center (NOC) for their launch of the iPhone 5, as I was privileged to be a part of. read "Behind the Scenes for the iPhone 5 Launch at a Large Wireless Carrier"
APM-generated Big Data Boom !
A survey of IT professionals in the US and UK reveals explosive growth in the volume and complexity of performance data being generated by application infrastructures. This deluge of data, sometimes referred to as ‘APM-generated Big Data,’ is becoming impossible to correlate and interpret with traditional monitoring tools. This increases the challenge for business owners and senior IT officials needing to assess overall health of critical applications and their impact on the business. read "APM-generated Big Data Boom !"
Do you need Mr. Spock to run your Enterprise?
By Neil MacGowan, Technical Director There has long been a debate over whether “Science Fiction is the precursor to Science Fact”, and there is much evidence to suggest that many of the things dreamt up in the imaginations of authors and screenwriters have indeed become reality in the fullness of time. read "Do you need Mr. Spock to run your Enterprise?"
Getting to 5 on the Gartner ITScore Maturity Model with Behavior Learning Engines
By Graham Gillen Attending the Gartner Infrastructure and Operations Management show a few weeks ago, I was very pleasantly surprised to see how prominent “Behavior Learning Engines” or “Behavior Learning Technology” was – mentioned in at least 5 sessions on IT Operations and/or Application Performance Monitoring. read "Getting to 5 on the Gartner ITScore Maturity Model with Behavior Learning Engines"
The Real-Time Management Cockpit - Helping Executives See How IT Performance Impacts the Business
By Graham Gillen Next to reliable service and maximum uptime, the greatest value an IT organization can provide an enterprise is real-time visibility into the current state of the business and the impact, if any, of IT on the business’s key performance indicators (KPIs). At any moment of the day, a line of business manager, IT executive or other decision-maker needs the ability to answer questions such as “how are we doing right now,” “are all our locations, channels and services performing as needed” and “if there’s a problem, is it somewhere in IT.” read "The Real-Time Management Cockpit - Helping Executives See How IT Performance Impacts the Business"
Gartner blog examining APM-generated Big Data
From a new Gartner blog by analyst Jim Sinur …… “This organization had billions of metrics to monitor that crossed multiple technology providers, systems and business units. This presented a challenge for building a baseline of history, projecting and analyzing problems and suggesting proper reactions”. Find out how they did it here read "Gartner blog examining APM-generated Big Data"