News 2004

Netuitive Sets New Standard for Systems Management with Industry's Most Sophisticated Dynamic Thresholding Technology

Reston, VA – August 30, 2004 – Netuitive, Inc., a leader in real-time analysis and decision automation software, today unveiled Netuitive SI™, the most advanced solution available for dynamic thresholding for performance management systems. Through patented correlation and analytics technologies, Netuitive SI enables a dramatic reduction in false-positive alarms and increased speed of problem resolution. Customers including BlueCross BlueShield of Tennessee, Dow Jones, the National Institutes of Health, Teledyne and XM Satellite Radio have deployed Netuitive to streamline performance management output and provide accurate, actionable Trusted Alarms™ to help maximize the value of existing performance management systems.

Founded in 2002, Netuitive's core technology is rooted in more than two decades of mathematical statistics and neural network research from leading scientists. The Netuitive Analytics Engine, coupled with an intuitive, integrated user interface, provides customers with a breakthrough threshold management solution that serves as a foundation for more sophisticated system management environments such as business services management (BSM) and autonomic computing. Netuitive Trusted Alarms, based on subsystem data correlation and analytics methodologies, are a critical building block for additional data center automation, ultimately enabling self-healing systems. Further, customers implementing Netuitive SI are able to elevate the IT function beyond labor-intensive transactional tasks to a more strategic role, helping bridge the gap between IT services and business objectives.

False-Positive Alarms Consuming Time and Money

IT Managers at mid- to large-sized enterprise corporations often receive thousands of performance alarms daily - of which typically 90 percent or more are false-positive alarms - leading to significant time and labor investment for monitoring and manually responding to alerts. Driving this problem is poor baselining and manual, static thresholding which is not only time-intensive, but inherently error-prone.

By self-learning the changing characteristics of a server environment, Netuitive automatically generates Dynamic Thresholds based on each server's "normal state," sending system-verified Trusted Alarms to the performance management console whenever it detects or forecasts conditions outside this range. In doing so, Netuitive SI eliminates up to 99.5 percent of false-positive alerts which occur when static thresholds are set manually. By delivering only information-rich Trusted Alarms, Netuitive enables IT departments to diagnose real problems up to ten times faster, freeing IT staff to focus on value-driven activities and better meet the needs of the business.

Industry Analysts Driving Acceptance

Leading industry analysts including META Group have recognized the need to streamline the performance management process in order to take full advantage of current investments. "Most staff time, sadly, is spent fire-fighting, which leaves minimal time for planning. It's difficult to provide good service delivery when you're always in reactive mode," said Glenn O'Donnell, senior program director at META Group, a leading provider of IT research, advisory services and strategic consulting. "Automated analysis and dynamic thresholding solutions will have a profound impact on the performance management process. This technology enables IT shops to manage their environments much more proactively and increase overall staff productivity."

Increasing Deployments

"We've dramatically reduced the number of alerts we receive daily," said Rodney Hardy, a principal engineer at XM Satellite Radio. "Netuitive helps us focus resources on alarms that are advance warnings of real problems. We cherish the resulting ability to be able to go back and look at the performance indicators behind an actual fault."

"The sheer quantity of false-positive alarms received daily from our performance management system resulted in too much time spent on tactical problems," said Carl Truitt, lead IT engineer with the National Institutes of Health, monitoring and management group. "I've gained at least four hours every day to provide proactive service to users, and I'm able to focus my time on more strategic projects."

"Our customers can't afford to waste valuable resources on menial activity that has little impact on the business in the long run. Now there is a way to automatically harness and analyze the extensive data provided by system monitoring products," said Daniel Heimlich, vice president of marketing for Netuitive, Inc. "Through partnerships with leading systems management vendors, we're helping our customers make the most of their IT systems today and setting the stage for success as more strategic initiatives come online."

About Netuitive, Inc.

Netuitive provides predictive analytics software for IT. Netuitive replaces human guesswork with automated mathematics and analysis to forecast, identify and resolve IT performance issues before they impact quality of service. Hundreds of customers, including seven of the 10 largest banks, rely on Netuitive to proactively manage the performance and capacity of their their IT infrastructures — physical, virtual and cloud. Industry recognition includes the 2010 CODiE Award for "Best Systems Management Solution," the 2010 EMA Award for “Best Analytics,” and the 2009 "Best of VMworld" Award for Virtualization Management. For more information, visit www.netuitive.com.