Support Statement: Netuitive SI for VMware

Netuitive, Inc. confirms that it will support customers active on maintenance who are running Netuitive SI for VMware on supported Operations Systems in a VMware virtual machine environment.

Netuitive, Inc. will provide unqualified support for Netuitive SI for VMware running on any other supported major x86 based systems without initially requiring reproduction of issues on native hardware. Should Netuitive suspect that the virtualization layer is the root cause of an incident; the customer will be required to contact the appropriate VMware support provider to resolve the VMware issue.

While Netuitive products are expected to function properly in a VMware virtual environment, there may be performance implications of the virtual environment which can invalidate Netuitive typical sizing and recommendations.

  • White Paper: Self-Learning Performance Management Comes of AgeDocument Icon
  • White Paper: Virtual Data Center Management Challenges: What You Need to Know Document Icon
  • White Paper: Optimizing Virtual Environments Requires Self-Learning Performance Management Document Icon