The Case for... ITIL with Netuitive Self-learning Performance Management

Take the Guesswork Out of ITIL

Implementing ITIL Incident, Event and Problem Management concepts with thousands of servers and hundreds of legacy applications is far easier to envision than accomplish.

That’s because effective ITIL processes require a foundation of accurate and reliable system and service monitoring information and actionable alerts. Otherwise, you’d be building processes around invalid data and potentially false alarms.

Generation of valid alarms begins with setting accurate thresholds for the right set of key performance indicators (KPI) for every configuration item (CI) in your environment. It also requires creation of dependency tree maps and rules to cross-correlate alarms so you can identify root-causes across monitoring silos.

The problem is, doing all of this manually – with conventional monitoring and BSM tools – for hundreds of thousands of data points across thousands of configuration items, under different workloads, for different times of day, week and month . . . is humanly impossible.

Self-learning Performance Management Makes Best Practices Even Better

Netuitive self-learning performance management software helps you accomplish your ITIL goals in a fraction of the time, with much less work, and with a level of accuracy possible only from advanced mathematics and automation.

Every Netuitive solution:

  • Eliminates the false alerts that result from manual thresholds and guesswork and instead delivers Trusted Alarms® based on multi-variable mathematical algorithms and real-time analysis.
  • Requires no manual rules, scripts or thresholds.
  • Forecasts and alerts you to developing performance issues up to two hours before they become an Incident, Event or Problem.
  • Isolates root causes and speeds problem resolution.
  • Deploys in just days, compared to months or years for manually intensive ITIL implementation processes.
  • Delivers rapid time to value, with a typical return on investment (ROI) in two to three months.

Learn more about Netuitive Service Analyzer, Netuitive SI or Netuitive SI for VMware.

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